Technical problems with online store
If you are experiencing any problems with the online store, send an email to our support team at
Order misplaced
Thanks to our 30-day money back guarantee & exchange policy [link], you don’t have to worry about placing an order. If your order is misplaced or you are not satisfied with the product, just contact iZZi Gadgets at with your order number and we’ll be happy to assist you.
Order not arrived
Please use the tracking code we provided in your Order Confirmation Email to track your order.
If you did not receive your order in 14 days (excluding weekends), please contact the delivery company.
Order incorrect or defect
Should you receive an incorrect or defect unit, please contact us at with your order number. We have a guaranteed 30-day return policy (link to return page).

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request


  • 0
    Si Yuen Peter Wong

    there are no tracking code and details of delivery company provided in my Order Confirmation Email

Please sign in to leave a comment.
Powered by Zendesk